Guiding Principles for Certified Family Partners
Via Hope’s certification process for Family Partners in Texas assures families, employers, and the public that individuals certified by Via Hope as Certified Family Partners are qualified and have developed competencies in a set of educational principles and experiences needed to perform the responsibilities of a Certified Family Partner.
Via Hope has adopted the Certified Family Partner Code of Ethics below to ensure that all Family Partners, certified or seeking certification, conform their behavior to the highest standards of ethical practice.
Via Hope is the governing body that investigates and sanctions Certified Family Partners who breach this Code of Ethics. Certified Family Partners, or those seeking certification, should thoroughly familiarize themselves with the Code and guide their behavior accordingly.
Code of Ethics
The principles in the following Code of Ethics guide Certified Family Partners in the various roles, relationships and levels of responsibility in which they function professionally.
Upon Certification, a Certified Family Partner agrees to comply with the Code’s provisions.
- The primary responsibility of a Certified Family Partner is to help caregivers achieve their family’s needs, wants, and goals.
- The Certified Family Partner shall maintain high standards of personal and professional conduct.
- The Certified Family Partner shall conduct himself/herself in a manner that maintains his/her own wellness.
- The Certified Family Partner shall openly share with caregivers, other Certified Family Partners and non-caregivers his/her experiences as a caregiver of a child or youth with emotional, behavioral or co-occurring disorders as appropriate for the situation in order to promote and support resiliency and recovery.
- The Certified Family Partner shall respect at all times the rights and dignity of those he/she serves.
- The Certified Family Partner shall never intimidate, threaten, harass, use undue influence, use physical force, use verbal abuse, or make unwarranted promises of benefits to the individuals he/she serves.
- The Certified Family Partner shall not practice, condone, facilitate, or collaborate in any form of discrimination on the basis of ethnicity, race, sex, sexual orientation, age, religion, national origin, marital status, political belief, mental or physical disability, military and/or veteran status, or any other preference or personal characteristic, condition, or state.
- The Certified Family Partner shall promote thoughtful, informed decision making for those he/she serves in all matters.
- The Certified Family Partner shall respect the privacy and confidentiality of those he/she serves.
- The Certified Family Partner shall comply with mandated reporting requirements for abuse and neglect of children and vulnerable adults.
- The Certified Family Partner shall promote and support services that foster hope and resilience and maintenance of a child or youth with mental illness in the home, school, and community.
- The Certified Family Partner shall be directed by the philosophy that parents and caregivers should be equal partners in the treatment of their children.
- The Certified Family Partner shall be directed by the knowledge that all individuals have the right to live and receive services in the least restrictive and least intrusive environment.
- The Certified Family Partner shall not enter into dual roles or relationships or commitments that conflict with the interests of those he/she serves and takes them out of the scope of their activities. Dual roles include, but are not limited to: a CFP changing roles with a family (including past, present or potential future service). For example, a CFP providing financial management, billing or reception or taking on the role of a Certified Peer Specialist (CPS), QMHP, Case Manager, Wraparound Facilitator or Community Living Support (CLS) to a family they serve concurrently, have served in the past or may serve in the future as a CFP.
- The Certified Family Partner shall never engage in sexual and/or intimate activities with any individual he/she serves.
- The Certified Family Partner shall not abuse prescription medications or alcohol or use illegal substances under any circumstances.
- The Certified Family Partner shall keep current with emerging knowledge relevant to resiliency, family-driven care, and child/adolescent issues and will share this knowledge with other Certified Family Partners.
- The Certified Family Partner shall not accept gifts of significant value from those he/she serves.
- The Certified Family Partner shall provide direct caregiver-to-caregiver support services as defined by the Scope of Activities.
The following Professional Standards set forth the minimum standards of conduct which all Certified Family Partners are expected to honor. Failure to comply with an obligation or prohibition set forth in the standards may result in disciplinary action.
A Certified Family Partner shall meet and comply with all terms, conditions, or limitations of the family partner professional certification which they hold.
A Certified Family Partner shall not perform services outside of their area of training, expertise, competence, or scope of practice.
A Certified Family Partner shall not fail to obtain an appropriate consultation or make an appropriate referral when the family’s problem is beyond the area of training, expertise, competence, or scope of practice of the Certified Family Partner.
A Certified Family Partner shall not in any way participate in discrimination on the basis of race, color, sex, sexual orientation, age, religion, national origin, socio-economic status, political belief, psychiatric or psychological impairment, physical disability, or the amount of previous therapeutic or treatment occurrences.
A Certified Family Partner that has any physical, emotional, psychological or substance use issues that interfere with her/his professional functioning shall seek assistance in regaining their wellness.
A Certified Family Partner has a responsibility both to the families and participant(s) served and to the organization within which the service is performed to maintain a high standard of ethical conduct.
The Certified Family Partner shall not discontinue professional services to a family nor shall the Certified Family Partner or person seeking certification abandon the family without facilitating an appropriate therapeutic closure of professional services for the family.
A Certified Family Partner shall not reveal confidential information obtained as the result of a professional relationship, without the prior written consent from the recipient of services, except as authorized or required by law.