Job Title:
Fatherhood Family Support Specialist

Hand to Hold


Part-time, virtual

General instructions to apply:

Send a cover letter and resume to

Job Role and Purpose:
Hand to Hold is a national non-profit organization providing personalized support before, during, and after a NICU stay to help ensure all NICU families thrive.

As a 2022 Best Place for Working Parents® business, our dynamic, growing organization seeks a Fatherhood Support Specialist to join our team to support NICU dads virtually in either one-on-one or in group settings, all with a goal to reduce the negative impact of a NICU stay and ensure the best outcome for the entire family.

If you are a great communicator, self-motivated, a self-described people person, want to do work with meaning and purpose, and like to move quickly – we want you to apply for this position!

Reporting to the Program Manager under the general direction of the Program Director, the Fatherhood Support Specialist must demonstrate an empathetic personality combined with a dynamic professional attitude to convey Hand to Hold’s mission and values. This position provides peer psycho-social support and education for NICU dads. The role requires leaning on one’s own personal experience and specific peer support training. Training to become a certified Mental Health Peer Specialist and with others on the Hand to Hold programs team will be offered to prepare for this peer support role.

A high degree of competence or expertise in technology use is necessary as communication with families is virtually performed through various platforms. This is a multi-faceted role that requires a person who is energetic, proactive,
and motivated to produce consistently high-quality work, turn tasks around quickly, and communicate effectively. This position plays a role in a variety of Hand to Hold programs in order to extend services to the maximum number of NICU fathers possible.

Essential Functions:
● Virtual Support Group Facilitation
● NICU Dads Discussion Podcast
● Facebook Group Moderation
● Online Community Moderation

Required qualifications:
● Personal experience as a NICU father is required.
● Bachelor’s degree or equivalent professional work experience..
● Certification in peer support, or willingness to begin the certification within the first 90 days.
● Awareness of mental health challenges NICU parents face and willingness to complete appropriate training in this area, as well as ongoing education on racial and ethnic disparities, trauma-informed care, and other relevant instruction, both online and in person.
● Ability to provide culturally competent support and education,
● Work or internship experience working with children and families, including those with disabilities, in health care, early childhood intervention, or maternal health care programs.
● Ability to work both independently and on teams.
● Ability to think proactively, address problems creatively, and take initiative appropriately.
● Ability to maintain confidentiality and professionalism as an ambassador for the organization.
● Demonstrated excellence in organizational, written, and verbal communication skills.
● Willingness to learn and abide by best practices in peer support.
● Willingness to learn and apply best practices in health literacy and medical education.

Preferred qualifications:
Being bilingual in English and Spanish is preferred.

Reports to the Program Manager under the general direction of the Program Director.

Salary and Benefits:
Flexible work schedule
Part-time Non-exempt hourly position.
Estimated at 10-12 hours per week.
Compensation: $20 – $21/hour depending on skills and experience.
Hand to Hold is not currently able to offer part-time employee health insurance or benefits.

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